If you are dissatisfied or unhappy with any products you have received from us, please contact us on firstname.lastname@example.org.
We may ask for photographic evidence of product quality deterioration or if it has been damaged
We retain the right to request that any faulty goods are returned by recorded delivery for inspection. If requested, we will pay for the cost of recorded delivery on provision of the postage receipt. If agreed, a full refund will be given for the returned goods. This does not affect your legal rights. If you change your mind once the product has been delivered, no refund will be given.